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If your aunts&uncles bag gets in the rain, let it dry at home slowly in room temperature, do not use hair dryer or put it on some heating system. Fast drying would change the chemical structure of the leather and you may see rough wrinkles on the surface. Make sure the room is airy. Keep the bag in the shape you want it to end up, as leather will remember the shape it was when wet.
Waterproofing with a spray suitable for natural leather can also be applied. If colour of your bag darkens with use of spray or wax / lotion, this is normal & will fade away in time.
If your bag is too dry & dusty, clean with a damp cloth and then apply leather wax or a lotion / cream that has natural ingredients and no colouring agents in it. Best place to check are shoe retailers or leather garment stores as well as online.
In case your bag gets dirty, just use a damp cloth to wipe off. No soaps or chemicals. After cleaning, you can apply leather lotion / cream. If the interior is dirty, then use a regular soap and wet cloth to wipe off stains and dirt off the interior, checked cotton lining. A foam cleaner for upholstery is recommended for heavy dirt & stains but make sure this does not touch the leather. It is always advisable to try such material on a hidden spot first, wait for a few hours and then carry on if results are satisfactory.
Do not forget that leather would stretch out, but not shrink. So, overfilling the bag regularly, it may never return to its original shape & form. This is a natural process over time.
When storing your aunts&uncles bag, do not wrap it in plastic and choke, as the leather needs to breathe as well. Make sure it is in a breathable textile cover and airing it from time to time helps.
If you have any doubts or further questions, please contact us so we can help.
In vegetable tanned leather, animal hides are treated with environmentally friendly vegetable tanning agents. The natural character of the material remains unchanged. The leather is finished by hand carefully with oils and waxes. With use and in time, you will recognise a glossy leather patina , and the bag gets its unique character. This is not a material defect, and is not part of the warranty.
Your aunts&uncles product is under warranty for 2 (two) years from date of invoice for workmanship and materials used. Wear & tear and/or misuse of the bag are not under warranty. This also applies for unintended use of the bags.
We kindly ask you to keep your receipt, at least in digital form as proof of purchase.
If in doubt, please feel free to contact us and we are happy to help.
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